Wordbank's blog

5 October

Fonts, fonts, glorious fonts

By Tracy Russell | Best Practices, Print & Typography | Comments are off for this post


What wouldn’t we give for
That extra bit more
That’s all we live for
Why should we be fated to do
Nothing but brood on fonts
Magical fonts,
Wonderful fonts
Marvelous fonts,
Beautiful fonts,
Fonts, glorious fonts, glorious foooooooonts

What are we waiting for?………….FONTS!


Before I get started I need to just clarify terms. Should I be writing the word typeface and not font? Well after reading many blogs about the subject, fonts and typefaces are technically different though relate to the same thing.

  • Typeface
    • In typography, a typeface (also known as font family) is a set of one or more fonts each composed of glyphs that share common design features.
  • Font
    • Each font of a typeface has a specific weight, style, condensation, width, slant, italicization, ornamentation, and designer or foundry (and formerly size, in metal fonts).

However, I agree with blogger; John Brownlee from fastcodesign.com. “With the decline of metal blocks and analog printing and the rise of desktop publishing tools, fonts were no longer thousands of tiny blocks of movable type; they became digital computer files that scaled themselves up or down dynamically to whatever size or weight users wanted. So the distinction between process and end result disappeared. Open up Microsoft Word and you’re asked to choose a font, not a typeface. Even among type professionals, there’s a growing acceptance that for most people, the terms font and typeface can be used interchangeably”. So ‘fonts’ it is from here on in.

How do we help our clients?

The Wordbank Print Media team, have a real passion for all things font related. With this in mind I thought I would write a Blog to tell you how we help our clients choose the right fonts, that work and read correctly in each market.

Read more

17 September

Managing Global Campaigns: A Cheat Sheet for U.S. Digital Agencies (Part 1 of 3)

By Forrest Dombrow | Global Marketing, PPC, SEO, Social Media, Uncategorized | Comments are off for this post

The Tale of a Reluctant ‘Yes’
and 100 Sleepless Nights from
a Domestic Digital Agency Owner

global digital marketing frustration

I remember the phone call like it was yesterday.

In a previous life, I was a part-owner of a small but well-respected domestic digital agency with some well-known global clients.

I suddenly found myself on the phone with our largest customer asking if we could set up and manage Google AdWords in France.

If I said no, we could lose the entire account.

Nervous silence. Gulp. “Ahh. Umm. Sure . . . we can do that.”

Disaster averted – or so I thought. Read more

14 September

7 Best Practices for Agile Localization

By Jenna Harding | Best Practices, Technology, Uncategorized | Comments are off for this post

Agile Process

Agile localization involves incorporating internationalization, localization, and translation into an agile product development cycle. It requires adapting localization processes to be fast, flexible, and automated. Software development teams moving from a traditional waterfall approach to agile methodologies may feel daunted about approaching the “localization issue” while also undergoing such a critical paradigm shift in their internal processes.

Some companies attempt to maintain the waterfall approach to localization even after switching to agile methodologies. In these cases, they translate all release content in a rush at the very end of a sprint, potentially even releasing globally weeks after they go live domestically. Other companies end up avoiding localization altogether, ignoring international users and forgoing a great deal of global opportunity. Read more

3 August

7 Traits of an Effective In-Country Reviewer

By Jenna Harding | Best Practices, Branding, Global Marketing, Quality Assurance | Comments are off for this post


Finding resources to review translations in global regions is a challenge for companies of all shapes and sizes. Top-notch, in-country reviewers are hard to find. Most individuals tasked with translation reviews already have full-time jobs, may not be language or subject-matter experts, and often feel as though extra work has been dumped upon them for no benefit of their own. The result is often subpar or uninformed review feedback, as well as project delays due to schedule conflicts and disenchanted reviewers.

However, while finding engaged, effective, in-country reviewers presents a challenge, it’s not impossible. We’ve identified seven core characteristics that make up a quality global review resource. The ideal individual should be:

1. A native speaker

You may have contacts who live down the street and speak French as a second language. Why can’t they perform the French reviews of your content? Well, are they experts in your industry, niche, and/or vertical? Are they up to speed on current language use and cultural nuances in your space? Have they spent significant time in France consistently over the past several years? Likely the answer to all of these questions is “no.” To ensure your communications are disseminated using the current, accurate voice for your brand and industry in the target market, it’s important your reviewers not only live in the target region, but are also native speakers of the local language and have a deep understanding of the market and your brand.
Read more

27 July

Sensory Print

By Niamh Akiboye Conolly | Emerging Technology, Print & Typography | Comments are off for this post

Sensory Print: Touch - Niamh Akiboye Conolly

What makes a good print campaign? It’s something that stands out, is visually pleasing and grabs your attention long enough to leave a lasting impression. But how easy is it to achieve this in a world where we are constantly bombarded with hundreds of marketing messages every day, the majority of them playing to our senses of sight, hearing, or both?

Something that has recently captured the imagination of designers and consumers alike is sensory print.

Read more

20 July

Kerning is Kool

By Tracy Russell | Best Practices, Quality Assurance, Uncategorized | Comments are off for this post

Sketch font Letter

Kerning may not be something you’d usually associate with cool, but it’s something we (on the Wordbank print media team) feel pretty passionate about. If you’re not sure what it means, kerning is the typographic process of adjusting the space between characters. For example, moving the characters closer makes combinations such as VA, MW, TA, and WA, look better. And what’s not ‘kool’ about that?


Technology has significantly altered, but not eliminated, the art of typography. Many terms and conventions have fallen by the wayside but, on a multi-lingual typesetting team, typography is still a crucial part of what we do and you’ll frequently hear us talking about:

  • Tracking
  • Font and leading size
  • Baseline shift
  • Ragged line endings
  • Horizontal and vertical scaling
  • Kerning (of course)

Read more

13 July

Terminology Matters

By Sarah Kerkache | Best Practices, Machine Translation, Quality Assurance, Terminology Management | Comments are off for this post


Does terminology work have an image problem? Personally I find great enjoyment in creating glossaries for our clients – in the variety and inventiveness of language, small insights into a range of different industries and the feeling that I’m doing my bit for improved quality. It has however come to my attention that not everyone shares these views and that some people find terminology work complicated and, dare I say it, dull.

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16 June

‘Game, set, match.’

By Izabella Angelova | Global Marketing | Comments are off for this post

Learn the language and culture of Wimbledon, with our tennis Top Trumps

I am mad about tennis and with Wimbledon around the corner (June 29th), what better reasons to combine my love of the sport with my passion for culture, and write a blog post? Wimbledon is culturally very diverse, and whether you’re a native Brit or visiting from further afield, you’ll need an understanding of tennis terms to fully enjoy the experience.

Beating your friends at tennis

I’m pretty competitive myself (hence the creation of some unique Wordbank Top Trumps), so if you’re like me (keen to win), or you’d just like to learn some tennis lingo and ‘meet’ some of players, play on …

Read more

27 May

How to lose customers: website localization without SEO

By Carlo Pandian | Global Marketing, SEO | Comments are off for this post

Lose Customer: Website Localization without SEO


According to recent research by GoToMeeting, six out of ten UK SMBs anticipate doing business internationally by 2016 — a 20% increase on the number that is currently selling or sourcing products and services abroad. This means newly global firms will most likely want to translate their marketing assets, to approach new consumers with specific needs and requests.

But be warned: localizing your website for a new market won’t attract the same volume of visitors through search as your original website does, unless your new sites are optimised and visible to Google, Baidu, Yahoo or Yandex.

How should you go about optimising your new sites? Let me explain…  at the start of a multilingual search engine optimisation (SEO) project, you should audit your ‘new’ website by checking it against the three pillars of SEO. Your goal is to make sure you acquire customers by positioning your webpages in the search results for queries related to your products and services. Below are the three key areas on which to focus, to achieve your business objectives:

Technical SEO

When a website goes live, search engines scan the content and index it according to their guidelines. These guidelines include:

– having an XML sitemap
– writing unique, localized and optimised META data
– H1 and other specific coding features that, if not present, can strongly affect your ROI in a new market

Content and SEO

Firstly, research the keywords most relevant to your products. Then, create optimised content that not only includes these keywords but also provides a great user experience. Keyword research and user experience are key to attracting visitors, engaging with them and convert them into customers.

Off-site SEO

The ranking positions of a ‘new’ site are influenced by the volume and quality of links gained from other sites so, during an SEO campaign, aim to gain high authority links and raise brand awareness.  Use tactics including content marketing, link building and digital PR.


If you follow these guidelines, you’ll have a great product, a well-localized site and be not only attracting visitors but also converting them to customers! And by implementing technical, content and off-site SEO from the start, you’ll have gained a competitive advantage. (And to build on this head start, don’t forget about social media, Pay Per Click (PPC), PR and offline activities.)

Have you integrated SEO with website localization? Share your experiences below, and tell us about any interesting resources you have come across.

1 April

Easter: the perfect opportunity to create a successful marketing campaign?

By Izabella Angelova | Global Marketing | Comments are off for this post

Easter is one of the most celebrated holidays worldwide. However, unlike Christmas, Easter is celebrated quite differently across Europe and the USA due to religious or cultural differences. Planning an online or offline marketing campaign for this period could prove to be quite difficult, especially if you don’t have the insights that are necessary to understand the local markets and business opportunities. An obvious example would be the diverse traditions that separate the different strands of Christian celebrations.  British and American Easter, for example, are more “contemporary” experience involving a lot of chocolate;  whereas Orthodox Easter involves more religious rituals and traditions that are strictly observed. Therefore, for a good marketing or content strategy, you should think outside the box, do your research and be careful not to offend or disregard someone’s beliefs.

Read more

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